Email customer service at and include your Order number & Cancellation request with a picture of the product, if necessary.
1. Orders are able to be canceled and refunded before shipping (within 12 hours of the order).2. To initiate a cancellation, please contact customer service. Once we accept your cancellation request we will notify you via email.
3. Refunds will be reimbursed back to your original account — credit card or PayPal. PayPal refunds will be initiated immediately. Credit cards may take 5-10 business days to process.
Once an order is canceled, we cannot undo this. You will need to replace the order yourself.
Please don’t hesitate to contact us at if you have any questions or requests, we’ll be happy to assist you!