Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges?

Generally shipping is completely free, anywhere in the world. If the shipping for the ordered product carries a charge, that will be stated in the product and checkout pages. Some products offer a different (sometimes faster) shipping option with an extra charge. 

For more information, consult our Shipping & returns policy.

Can I return a product?

Return and full refund are guaranteed for14 days after you receive a product, no reason needed (considering you didn’t wear the product).

Moreover, regardless of where we ship the package you can return it at a US or European return center, whichever is closer to you.

For orders over $50, you can even return one product for free! Shipping costs are on us.

For more information, consult our Shipping & returns policy.

How long will delivery take?

Shipping time normally takes 15 to 25 days from the moment of ordering but it could take up to 35 days. There is a chance delays might happen due to holidays or packages being held in the customs.

Some products have faster delivery available, depending on the product and country (for a charge).

For more information, consult our Shipping & returns policy.

Which payment methods are accepted?

PayPal is our payments processor. You can pay with PayPal, credit card or bank transfer (depending on the country) fast and secure through PayPal.com.

How secure is shopping here? Is my data protected?

Connection between you and ShoeStyle.net is encrypted using HTTPS encryption, to protect you from prying eyes.

Payment is made on PayPal.com which has maximum security, no payment information ever reaches us or is processed on ShoeStyle.net

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